Return Policy

Effective Date: 09/17/2024

Flowup is committed to your satisfaction. If you are not happy with your purchase, please follow our return policy:

Return Conditions

• Timeframe: Returns are accepted within 30 days of receipt.
• Condition: Items must be unused, in their original packaging, and with all accessories.
• Proof of Purchase: Include a receipt or proof of purchase.

Return Process

• Contact Us: Submit a return request via email or contact our customer support.
• Request Confirmation: We will provide instructions for returning the product.
• Refund or Replacement: After inspection, we will process a refund or replacement.

Return Shipping Costs

• Product Issues: We cover shipping costs for defective or incorrect products.
• Personal Reasons: For returns due to personal reasons, you are responsible for shipping costs.