Sales Policy
Effective Date: 09/17/2024
At FLOWUP, we are committed to providing a seamless and satisfying shopping experience. Our Sales Policy outlines the terms and conditions that apply to all purchases made on our website.
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Order Acceptance By placing an order on the FLOWUP website, you are making an offer to purchase the products in accordance with our Sales Policy. All orders are subject to acceptance by FLOWUP, and we reserve the right to reject or cancel any order for any reason, including but not limited to product availability, pricing errors, or issues identified by our fraud prevention team. If we cancel an order after you have been charged, we will issue a full refund to your original payment method.
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Product Availability We strive to maintain accurate inventory levels and product information on our website. However, we cannot guarantee that all products will be in stock at the time of your order. In the event that a product is out of stock, we will notify you as soon as possible and offer you the option to wait for the item to be restocked, choose an alternative product, or receive a refund. FLOWUP reserves the right to discontinue any product at any time without prior notice.
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Pricing and Promotions All prices listed on the FLOWUP website are in USD and are subject to change without notice. We make every effort to ensure that our pricing is accurate; however, in the event of a pricing error, we reserve the right to cancel or modify an order. If a pricing error is identified after your order has been placed, we will contact you to inform you of the correct price and offer you the option to proceed with the order or cancel it. Promotional offers, discounts, and coupon codes are subject to specific terms and conditions and may not be combined with other offers unless explicitly stated.
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Payment Terms We accept a variety of payment methods, including credit cards, debit cards, and PayPal. Payment is required at the time of order placement. All payments are processed securely, and your payment information is protected by encryption technologies. In the event that your payment method is declined, your order will not be processed, and you will be notified via email. FLOWUP is not responsible for any fees or charges imposed by your financial institution in connection with your purchase.
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Shipping and Delivery FLOWUP offers a range of shipping options to meet your needs, including standard, expedited, and express shipping. Shipping costs are calculated based on the weight, dimensions, and destination of your order and are displayed at checkout. Delivery times vary depending on the shipping method selected and the destination of the order. While we strive to ship orders promptly, we cannot guarantee specific delivery dates and are not responsible for delays caused by carriers or unforeseen circumstances.
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Taxes and Duties All orders shipped within the United States are subject to applicable state and local sales taxes, which will be calculated at checkout. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping costs.
