Privacy Policy

Effective Date: 09/17/2024

At Flowup, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

Information We Collect

  • Personal Information: Includes details such as your name, email address, phone number, and shipping address collected during transactions.
  • Payment Information: We process payment information securely and do not store credit card details.
  • Browsing Data: We collect information such as IP address and browser type to improve your user experience.

How We Use Your Information

  • Order Fulfillment: To process and manage your orders and shipments.
  • Communication: To send updates, offers, and responses to your inquiries.
  • Website Improvement: To analyze and enhance our website based on your browsing data.
  • Marketing: With your consent, to provide promotional information about our products.

Information Sharing

We do not sell your personal information. We may share it with:

  • Service Providers: Partners who assist in operating our website and processing orders under confidentiality agreements.
  • Legal Requirements: To comply with legal obligations or protect our rights and safety.

Data Security

We use standard security measures to protect your information, though we cannot guarantee complete security.

Your Choices

  • Access and Update: You can access and update your personal information via your account or by contacting us.
  • Marketing Opt-Out: You can opt out of marketing communications by following unsubscribe instructions or contacting us directly.

Cookies

We use cookies to improve your browsing experience. You can manage cookies through your browser settings, which may affect site functionality.

Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices.