Sales Policy

Effective Date: January 11, 2025

At Flowup, we are dedicated to providing our customers with high-quality home goods and an exceptional shopping experience. Our Sales Policy outlines the terms and conditions for purchasing products from us, ensuring a smooth and transparent transaction. By making a purchase on our website, you agree to the terms of this policy.

1. Product Availability

All products are subject to availability. While we strive to keep our inventory up to date, in the event that an item is out of stock after your order is placed, we will notify you as soon as possible and provide options for alternatives, backordering, or a full refund.

2. Pricing

Prices for all products are clearly listed on our website and are subject to change without prior notice. The price listed at the time of your order is the price you will pay. Sales tax, shipping fees, and any applicable discounts will be calculated during checkout.

3. Payment Methods

We accept various payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment platforms. Payment is required at the time of purchase to complete your order. Your order will only be processed after payment is successfully received.

4. Order Confirmation

Once you place an order with Flowup, you will receive an order confirmation email containing the details of your purchase. This email serves as a receipt and confirmation of your order. If you do not receive this confirmation, please contact our customer service team to ensure your order was successfully placed.

5. Shipping and Delivery

Flowup ships to a variety of locations within the USA. Shipping costs are calculated at checkout based on your location and the size of your order. We strive to ship orders promptly, typically within 2-5 business days, but delivery times may vary depending on your location and shipping method selected.

6. Sales and Promotions

From time to time, Flowup may offer sales, promotions, or discounts. Any discounts or promotions offered are subject to specific terms and conditions, including expiration dates and exclusions. These offers may not be combined with other discounts unless otherwise stated. Please review the details of each promotion before applying it to your purchase.

7. Cancellations

Orders can be canceled within 24 hours of purchase, provided that the items have not been shipped. After this period, cancellation requests will be reviewed on a case-by-case basis. If your order has already been shipped, you will need to follow our Returns and Refunds Policy to return the product.

8. Customer Service

If you have any questions about our products, your order, or our sales process, our customer service team is available to assist you. You can contact us via email at info@flowtopixs.com or by phone at +1 3152593481.

9. Changes to This Sales Policy

Flowup reserves the right to modify or update this Sales Policy at any time. Any changes will be reflected on this page with the updated effective date.

10. Agreement

By making a purchase with Flowup, you agree to abide by the terms and conditions outlined in this Sales Policy.

Contact Us

For any questions or concerns, please reach out to our customer service team:

Thank you for choosing Flowup for your home goods needs!