Payment Policy

Effective Date: January 11, 2025

At Flowup, we strive to provide a seamless and secure payment experience for our customers. This Payment Policy outlines the payment methods we accept, the security measures in place, and other relevant details related to making payments on our website.

1. Accepted Payment Methods

We accept the following forms of payment for purchases made on our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit and debit cards.
  • PayPal: A secure online payment system that allows you to pay using your PayPal account or linked bank account or card.
  • Other Secure Payment Methods: We may accept other payment platforms as available and updated on our website.

2. Payment Authorization

  • When you make a purchase on our website, your payment information will be securely processed by our payment gateway.
  • Your payment will only be authorized after we verify the accuracy and availability of funds in your account.
  • By providing your payment information, you authorize Flowup to charge the total order amount, including applicable taxes, shipping costs, and any discounts, to your chosen payment method.

3. Order Processing and Payment Confirmation

  • Your order will be processed only once payment is successfully confirmed. We will send an order confirmation email after processing your payment, which will include the details of your order.
  • If your payment is declined or there are issues with your payment method, we will notify you immediately. You will need to update your payment details to complete the transaction.

4. Pricing and Currency

  • All prices displayed on our website are in U.S. dollars (USD). The final amount you pay will include the product price, applicable taxes, and shipping fees.
  • If you are purchasing from outside the United States, please be aware that your payment provider may charge foreign transaction fees, which are beyond our control.

5. Security

  • We take your privacy and security seriously. Our website employs industry-standard encryption technologies (SSL) to securely transmit your payment information.
  • We work with reputable payment gateways to ensure that all payment transactions are securely processed. Your payment details are not stored on our website but are managed by trusted third-party payment processors.

6. Payment Errors or Issues

If you experience any issues with your payment, such as being charged incorrectly, or if you suspect fraudulent activity, please contact our customer service team immediately at info@flowtopixs.com or call +1 3152593481. We will investigate the issue and take appropriate action.

7. Sales Tax

Sales tax will be applied to orders based on the shipping address and the applicable tax rate in your jurisdiction. The sales tax amount will be calculated and displayed during the checkout process before you finalize your order.

8. Refunds

Refunds will be issued to the same payment method used for the original purchase, as outlined in our Refund and Returns Policy. Once a refund is processed, it may take several business days for the amount to reflect in your account, depending on your payment provider.

9. Payment Disputes

If you dispute a payment, please contact us directly at info@flowtopixs.com. We aim to resolve any disputes amicably and in a timely manner.

10. Changes to the Payment Policy

Flowup reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with the updated effective date.

11. Contact Information

If you have any questions or concerns regarding payments, please contact our customer service team:

By making a purchase on our website, you acknowledge that you have read and understood this Payment Policy.