Terms and Conditions
Effective Date: January 11, 2025
Welcome to Flowup! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from Flowup. By accessing our website or placing an order with us, you agree to comply with and be bound by these Terms. Please read them carefully.
1. General Information
Flowup is a business offering high-quality home goods, including furniture and household items. These Terms apply to all users of our website, including customers who make purchases, browse our products, or access any content on our website.
2. User Responsibilities
By using our website, you agree to:
- Provide accurate, current, and complete information when making a purchase or creating an account.
- Maintain the confidentiality of your account information, including your password, and notify us immediately of any unauthorized use of your account.
- Use the website in compliance with applicable local, state, and national laws and regulations.
3. Product Availability and Pricing
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Product Availability: All products listed on our website are subject to availability. While we make every effort to ensure our inventory is accurate, we cannot guarantee that items will be in stock at the time of your order. If an item is unavailable after you have placed your order, we will notify you and offer alternatives or a full refund.
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Pricing: All product prices are listed in U.S. dollars and are subject to change without notice. Prices do not include applicable taxes, shipping fees, or handling charges, which will be added during checkout. In the event of a pricing error, we reserve the right to cancel or adjust orders accordingly.
4. Ordering Process
To place an order with Flowup:
- Browse our website and select the items you wish to purchase.
- Add selected items to your cart and proceed to checkout.
- Provide necessary shipping and payment information.
- Review and confirm your order details before finalizing your purchase.
Once your order is successfully placed, you will receive an order confirmation email with the details of your purchase. This email serves as proof of your transaction.
5. Payment Terms
We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment platforms. Full payment must be made at the time of purchase, and orders will only be processed once payment is confirmed.
6. Shipping and Delivery
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Shipping: Flowup ships to valid addresses within the USA. Shipping charges are calculated based on your location and order size. Delivery times may vary based on your shipping method and destination. We strive to process and ship all orders within 2-5 business days.
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Delivery Issues: If you experience any issues with your delivery, such as delayed or missing items, please contact our customer service team immediately at info@flowtopixs.com.
7. Returns and Refunds
Please refer to our Refund and Returns Policy for detailed information regarding returns, exchanges, and refunds.
8. Limitations of Liability
Flowup is not liable for any indirect, incidental, or consequential damages arising from the use of our website or the products purchased from us. Our liability is limited to the amount paid for the products, as permitted by law.
9. Intellectual Property
All content on our website, including but not limited to text, images, logos, graphics, and product designs, is owned by Flowup and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our express written permission.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy.
11. Modification of Terms
Flowup reserves the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page, with the updated effective date. It is your responsibility to review these Terms periodically to stay informed of any changes.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of California, USA, without regard to its conflict of law principles. Any disputes related to these Terms will be resolved in the appropriate courts located in California.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: info@flowtopixs.com
- Phone: +1 3152593481
By using our website or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.